MerryDiv Support
Get help with brokerage connections, dividend data, account access, billing, privacy, or anything that looks off in your portfolio.
Fastest way to get help
Email the support team with your account email and a short description of the issue. For dividend data questions, include the ticker, account, expected amount, and date if you have them.
Email [email protected]Before sending sensitive details
- Do not send passwords, one-time codes, or full account numbers.
- Hide balances or personal details in screenshots if they are not relevant.
- Use the email attached to your MerryDiv account when possible.
What support can help with
We can investigate MerryDiv data
Support can help troubleshoot imported holdings, dividend payments, forecasts, manual entries, plan access, and account settings inside MerryDiv.
We cannot access your brokerage account
MerryDiv uses read-only brokerage connections. Support cannot place trades, move money, change brokerage settings, or ask for your brokerage password.
Brokerage sync
Connection, account refresh, missing holdings, or dividend import questions.
Review securityBilling and plans
Plan limits, subscription changes, CSV export, or paid feature questions.
View pricingAccount access
Password reset, login trouble, email changes, or help getting back into your MerryDiv account.
Reset passwordBug reports
Unexpected totals, display issues, calculation questions, or app behavior that looks wrong.
Send detailsCommon support questions
What should I include when I contact support?
Include the email on your MerryDiv account, the brokerage or account type involved, what you expected to see, what you actually saw, and any relevant screenshots with sensitive account numbers hidden.
Can MerryDiv help if my brokerage is not available through Plaid?
Yes. Send the institution name and country. Some institutions are unavailable through Plaid, but you can still track dividends with a manual portfolio.
Where do I ask billing or subscription questions?
Email [email protected] with the email address on your account and the plan question. Do not send payment card details by email.